• Resolved mobah

    (@mobah)


    Hello
    I thank you for this plugin

    I’m sorry but I am unable to activate the plugin. The’ve installed but not activated.
    it has error :
    ” Failed to connect to chat server ”

    Please help me until I succeed

    thank you

    • This topic was modified 9 years, 3 months ago by mobah.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ChatBro

    (@yozeg)

    Hello. Thank you for reporting the issue. Please upgrade to version 2.0.1. I’ve added more informative message on activation error. Please send me that message.

    Thread Starter mobah

    (@mobah)

    thank you

    This time the error.
    Last web address:
    “/wp-admin/plugins.php?action=activate&plugin=chatbro%2Findex.php&plugin_status=all&paged=1&s&_wpnonce=597c76affb”

    Error
    “Failed to call chat constructor: cURL error 28: Connection timed out after 5001 milliseconds”

    Many thanks for your support

    • This reply was modified 9 years, 3 months ago by mobah.
    Plugin Author ChatBro

    (@yozeg)

    Please make sure that https://www.chatbro.com is reachable from your server.

    Thread Starter mobah

    (@mobah)

    Hello dear
    If you’re saying I’m logged http://www.chatbro.com. I would say yes

    I am logged in and have access to the site.
    What should I do, but I do not know the exact logged.

    thank you

    Plugin Author ChatBro

    (@yozeg)

    No I mean reach it from the server not from your desktop. According to the error messages your server couldn’t establish connection to http://www.chatbro.com for some reason. Can you ping http://www.chatbro.com from your server?

    Plugin Author ChatBro

    (@yozeg)

    I mean the server where your wordpress is hosted.

    Thread Starter mobah

    (@mobah)

    Many thanks for your support

Viewing 7 replies - 1 through 7 (of 7 total)

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