Active Subscription Plugins will Not Update

  • Resolved deandid

    (@lcm404)


    3 years, 9 months ago

    Not sure whats going on here but a handful of plugins that I purchased on WooCommerce.com will not update. I have tried everything: Just update, update from the updates section, update from within WooCoommerce, remove plugins and Add to site via WooCommerce MyAccount, and nothing works.

    I double checked my subscriptions and all are active although it says they are inactive when I go into the WooCommerce > Extensions.

    Any idea how to resolve?

Viewing 1 replies (of 1 total)
  • exclusivedivi

    (@exclusivedivi)

    3 years, 9 months ago

    Hi there,

    Thanks for reaching out.

    Please contact us at WooCommerce.com > My Account > Support. You can log in from the same account from where you are having this issue.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Best,

Viewing 1 replies (of 1 total)

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