• Resolved spark36

    (@spark36)


    I have ActiveCampaign integration setup with the giveaway signup. I’ve noticed that the signup processing takes multiple seconds, which feels like a long time as a user. I’m assuming this is related to the API call for ActiveCampaign.

    Have you noticed this delay as well? Any thoughts on why this happens and would it be possible to let the user progress to the next page and continue processing the ActiveCampaign piece behind the scenes?

    If that’s not possible, do you have any recommendations for an email provider that has a faster API response?

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  • Plugin Author Igor Benic

    (@ibenic)

    Hi @spark36, I have not noticed any delays but since I am only working on integrations, such APIs delays can happen overtime with some services.

    You can try subscribing to a giveaway on your own without AC integration being activated and see if the delay is still there.

    Such thing (signing the user behind the scenes) could be possible in a future version but in a different way. Instead of singing them up when they subscribe, they could have an action to get more entries for subscribing to your list.

    Do note that AC is a premium integration and all premium-related questions should be asked/submitted on https://www.wpsimplegiveaways.com/support/ so we don’t get banned here for not following the rules.

    Thread Starter spark36

    (@spark36)

    Thank you for the quick response. I’ll be sure to ask premium related questions on the site in the future. I’ll test removing AC integration and let you know if that fixes the signup delay.

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