Ad Conversion Problem

  • Resolved paulmbutler

    (@paulmbutler)


    1 year, 2 months ago

    I’m having a problem linking the conversions to a WordPress site. Instead of using the HTML method, I went to add the Ads in the settings and pasted the ID. Everything seemed to work on the WordPress end, but when going into the account (Google side) it says it is not setup. I’ve entered the number again and everything is up-to-date as far as plugins. Anyone have any advice or is this a known issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    Thanks for reaching out @paulmbutler. If you can share the following we can hopefully determine more on this and ensure you can complete set up:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. When you mention “but when going into the account (Google side) it says it is not setup“, can you share a screenshot of this?

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 1 month ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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