• Resolved jawnster

    (@jawnster)


    I have ads (serving from Google Ad Manager) set up via Ad Inserter. They look good on desktop but are not scaling properly on mobile- the ads are being cut off. How can I get them to display properly on mobile?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jawnster

    (@jawnster)

    I am using Block 1. The ads are being inserted “Before Content.” I am rotating between three masthead ads.

    Plugin Author Spacetime

    (@spacetime)

    Hello,

    you are inserting ad codes with fixed dimensions 728×90 and they are inside iframe with fixed dimensions 728×90.

    Do not use iframes and either use responsive ad code or insert different ad sizes for different devices (screen sizes):
    https://adinserter.pro/documentation/device-detection

    Thread Starter jawnster

    (@jawnster)

    Thanks for getting back to me. The only way that I could get the ad to show up was via the iframe. I tried just inserting <ins> code from Google Ad Manager for the first ad in rotation on block 1, and it is not showing up. Is there a way to make that code work?

    As for the scaling on mobile issue, I don’t have access to the Google Ad Manager account where these ads were created, as the ad code was provided by a 3rd party. Can I set up separate ads to appear on separate device types, and just change the dimensions in the ad code I was given? Or do new ads for each device type size need to be set up in Google Ad Manager?

    Plugin Author Spacetime

    (@spacetime)

    Hard to say, this mainly depends on the ad codes.

    Yes, you can serve different ad sizes for different devices:
    https://adinserter.pro/documentation/device-detection

    Of course, you need to have such ad codes.

Viewing 4 replies - 1 through 4 (of 4 total)

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