Plugin Support
domtra
(@domtra)
Hi @asafm7,
thanks for your feedback.
There is currently no manual delay you can add while taking a screenshot. We have a lot of checks in our code that wait for the page to be finished load and the network being in idle.
There are some edge cases when this does not work.
If you can give me the URL of the website where you experience these issues, I might be able to have a look and find a solution to solve this.
Best, Dominik.
Thread Starter
asafm7
(@asafm7)
Thanks for your reply, Dominik.
An example URL:
Baking as a Hobby – Hobbies 4 Life
We are using Complianz for managing cookie consent. The plugin lazy loads many iframes after the page loads (even if cookie consent has already been granted). This is probably the reason your checks missed some content.
It can be considered an edge case. But on the other hand, there are over 800,000 active Complianz installations. Also, it is possible other cookie consent plugins are using similar methods.
Let me know if I can help further.
Thanks again.
Plugin Support
domtra
(@domtra)
Hi @asafm7, and thanks for the link.
The problem on the site you provided seems to come from Chrome itself. This is the browser we use to take screenshots. If you navigate in Chrome to your website and take a full page screenshot via the devtools, you will see, that although the iframes have been loaded, they will not show up on the screenshot. Chrome is somehow hiding them, when they are not in the viewport and fading them in, once they are.
Firefox, for example, behaves differently.
I have found a solution to this. But the technique might introduce issues in other situations. I will need to do some more tests and we nee to further evaluate if our current approach leads in general to better results, or the new one we came up with.
I will keep you posted about the progress. And sorry for your inconvenience.
Thread Starter
asafm7
(@asafm7)
Thank you so much for your detailed update. I’m looking forward to the developments.
Thanks for creating this essential tool.
Thread Starter
asafm7
(@asafm7)
Hello.
Just another piece of information. It seems the screenshot isn’t created at all (it has been like this for days or weeks).
And, maybe it is a different issue, but the second page on the following screenshot doesn’t show the scheduled time (unlike the third page):
https://drive.google.com/file/d/1GQWByg2eZZnX-qUXPaQiUinpR1q4mW01/view?usp=drivesdk
Plugin Support
domtra
(@domtra)
@asafm7, it seems that previously there were some issue with timeout during the screenshot phase which were not resolved properly. This may result in some test being stuck.
I tried to get them unstuck for you and it should have worked at least for one of your tests. Can you confirm that?
If there is still an issue, can you try to disable the test and the undo via the link in the admin notice? After that, the test should be set up properly again.
Sorry for the inconvenience.
@asafm7 Thanks also for reporting the missing scheduled date for one of the entries. The date should update after the next test is run, or when you disable and enable the test.
Thread Starter
asafm7
(@asafm7)
Thanks! Things seems to be alright now.
Plugin Support
domtra
(@domtra)
Hi @asafm7,
just to let you know, we have implemented a general 2 second delay for all screenshots to better deal with some of the loading issues. Currently there are no plans to add an option for additional delays.
Let us know if you have additional feedback or questions.
