Hello @urweb,
At the moment, there isn’t a specific option to trigger an email only when a follow-up email is sent. However, Cart Abandonment settings do allow you to configure a webhook. This can be used to send data to a third-party tool when a cart is abandoned or recovered — which can help with notifications or tracking.
Here’s a reference screenshot: https://bsf.d.pr/i/1PkdSl
For follow-up emails specifically, there is no dedicated setting available right now.
Let us know if we could be of any further assistance.
Plugin Support
Aamir
(@aamiribsf)
Hello @urweb,
It’s been a while since we haven’t heard from you so we are marking this thread as resolved.
If you faced any other issues while using our product, feel free to start a new thread.
Best regards,
Also interested, as an admin I would like to get an Email when a cart is abandoned, is it possible ? Thank you.
