Hello @brahimbl,
We are unable to identify any issue with uploading the Gallery image. So, I am assuming this one is a site-specific issue. Therefore, we assume that this error may be occurring due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:
- Deactivate all plugins except Dokan Lite and WooCommerce.
- Switch to a stable theme, such as Storefront.
- Clear your site cache as well as the browser cache, and then try again.
In case the issue is resolved, it indicates that there is a conflicting plugin or theme installed on your website. To identify the responsible plugin/theme, it is recommended to carry out a thorough conflict test. You can refer to this third-party article for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.
Thanks!
Hi @fayeakuzzaman,
After testing, I found that the functionality works only with the Frontstore theme, but not with other themes like Astra or Neve. The issue is related to Font Awesome.
To fix it, you can either:
- Install the Font Awesome plugin.
- Or, add the following code to your functions.php file:
function load_font_awesome() {
wp_enqueue_style(‘font-awesome’, ‘https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.4/css/all.min.css’);
}
add_action(‘wp_enqueue_scripts’, ‘load_font_awesome’);
