Add Google Analytics event tracking code to submit button

Resolved alextester
(@alextester)

6 years, 9 months ago

Hi, how can I add this code to my submit button so that Google Analytics can track contact form submissions please?

onClick=”ga(‘send’, ‘event’, { eventCategory: ‘Contact Form’, eventAction: ‘Send Message’, eventLabel: ‘Contact Form’, eventValue: 0});”

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support Amin – WPMU DEV Support
(@wpmudev-support2)

6 years, 9 months ago
Hello @alextester ,

I have checked and our developers recommended using this code for tracking submits in GA:
```
<script>
jQuery('form#forminator-module-21').on('forminator:form:submit:success', function (e) { 
   ga('send', 'event', 'Form Title', 'submit');
 });
</script>
```
You will need to change form#forminator-module-21 to ID of your form.

kind regards,
Kasia
Thread Starter alextester
(@alextester)

6 years, 9 months ago

Thank you Kasia!

Alex

Thread Starter alextester
(@alextester)

6 years, 9 months ago

Hi Kasia,

Unfortunately, this code hasn’t worked – I did double-check the ID was correct. I added the code to the footer.

Alex

Plugin Support Imran – WPMU DEV Support
(@wpmudev-support9)

6 years, 9 months ago

Hello @alextester ,

Hope you’re doing well!

Please try adding the code into the header. Google Tag Manager code needs to be located between the <hear> ..</head> section.

Let us know how it went!

Kind regards,
Nastia

Thread Starter alextester
(@alextester)

6 years, 9 months ago

Hi Nastia,

Thanks for you’re continuing help. I’ve moved the script to the <head> but submitting the form still won’t trigger an event unfortunately!

view-source:https://wollastonconstruction.co.uk/

Any more ideas?

Best,

Alex

Plugin Support Amin – WPMU DEV Support
(@wpmudev-support2)

6 years, 9 months ago

Hello @alextester ,

Let me consult this with developers and they will see what could be the problem.

We will keep you updated.

kind regards,
Kasia

Plugin Support Dimitris – WPMU DEV Support
(@wpmudev-support6)

6 years, 8 months ago

Hello @alextester

Could you please send me an email to [email protected] using this template:

Subject: “Attn: Dimitris”

Message: link back to this thread for reference

Keep in mind the subject line as ensures that it gets assigned to me.

Thank you,
Dimitris

Thread Starter alextester
(@alextester)

6 years, 8 months ago

Hi Dimitris, I have done so. Thank you for looking into this.

Alex

Plugin Support Imran – WPMU DEV Support
(@wpmudev-support9)

6 years, 7 months ago

Hello @alextester ,

I trust you’re doing well!

We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

Have a good day and take care!

Kind regards,
Nastia