Hi,
Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.
ww.wp.xz.cn rules state that commercial products are not supported here.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.
As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.