Hi,
is the shortcode present on that particular page? Can you share the link of the website with me so I can inspect the code?
Thanks!
here’s the page on a development version: https://www.beckerboards.com/dev/markets/
You have to click on one of the map icons to get it to appear. You can see i’ve added the HTML and the shortcode version.
The reason it’s in functions is we are adding it to this map plugin data.
I’ve taken a look at the website and saw the shortcode isn’t actually being rendered. It’s being treated as plain text.
I think this comes down to how you’ve implemented and incorporated the code. If we’re looking at PHP, you can try to add the shortcode like this:
do_shortcode( '[shortcode]' )
I hope that helps.
I’m closing this ticket for now as this isn’t technically an issue with our plugin and rather how it’s implemented.
If implemented properly, nothing speaks against adding the trigger or shortcode via the functions.php file.