• Resolved asw

    (@astreetweb)


    Add New View page – page loads but content does not, no settings. Just get loading spinner. WP 6.8, PHP 8.2.18.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @astreetweb,

    We’re sorry to hear that you’re experiencing this issue. We’ve thoroughly tested the plugin with WordPress 6.8 and PHP 8.2.18, and can confirm that it is functioning correctly without any problems.

    Please check the browser console for any errors and share a screenshot if you find any. Additionally, you can enable the Health Check & Troubleshooting plugin to investigate whether there’s a conflict with any of your active plugins.

    Thank you.

    Thread Starter asw

    (@astreetweb)

    Here is console. Using Health check. Only health check and real testimonials activated

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @astreetweb,

    Unfortunately, there are no identical errors related to the plugin or the issue. We would appreciate it if you could try a different browser and check if the back-end interface loads properly or not?

    Look forward to your response.

    Thank you.

    Thread Starter asw

    (@astreetweb)

    I installed on dev server – no other plugins, just WP and Real Testimonials. Same problem. I tried on Chrome and Firefox. On the add new view page, content area doesn’t load, just spins. I can give you access if you want to look for yourself.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @astreetweb,

    We are sorry to know that the back-end interface is not appearing. We would appreciate it if you could allow us to check the issue from the back-end. In order to share the confidential information, we suggest you open a ticket directly here.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

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