Add ons not passing through

  • dolcezza

    (@dolcezza)


    17 hours, 20 minutes ago

    Hello,

    I fixed the issue on the previous thread, but now there is a new issue.
    I had the native paypal plugin working previously but I am using checkoutwc and it was breaking the checkout so they indicated to switch to yours. I am using the woocommerce add ons plugin from woocommerce.
    My paypal orders now do not have the add ons passed to the order. I checked and they are not in the database i the order item, but I put logging in, and they are there up to the very end of the checkout process. I did an order with a different payment processor and the went through fine. They were also working ok before I switched paypal plugins.
    Do you know of any conflict here?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Clayton R

    (@mrclayton)

    14 hours, 16 minutes ago

    Hi @dolcezza

    Thank you for contacting Payment Plugins. The only place that the PayPal plugin would interact with product addons would be on your product pages if you had express payment buttons enabled.

    Beyond that, like on the checkout page, having product addons shouldn’t matter one way or another. The PayPal plugin doesn’t manipulate or change the WooCommerce order object line items.

    but I put logging in, and they are there up to the very end of the checkout process

    So the total processed by PayPal includes the product addons? If so that tells you the add on item(s) are being removed somewhere in the post payment process.

    Kind Regards

Viewing 1 replies (of 1 total)

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