• hello

    I have done all setup for the plugin but I receive the add registered number error when I try to resister/login with phone number through otp verification. also, when I try to register new number, i receive this error

    There was an error in sending the OTP to the given Phone. Number. Please Try Again or contact site Admin.

    help me pls

    thank you

    • This topic was modified 11 months, 1 week ago by hattyo.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support mrunalyelmame

    (@mrunalyelmame)

    Hello @hattyo,

    Thanks for reaching out to us.

    Can you please share the link to your registration form where OTP Verification is enabled?

    Also, please check if the Firebase gateway is successfully configured inside the plugin settings.

    Please share the necessary details with us so that we can investigate it further.

    Looking forward to hear from you.

    Thread Starter hattyo

    (@hattyo)

    hello

    thank you for the quick response

    here is the link to the page https://www.nbn.flx.im/login/ and yes all has been configured correctly as seen in the screenshot below

    hoping to hear from you soon

    Thread Starter hattyo

    (@hattyo)

    here is the screenshot

    Plugin Support mrunalyelmame

    (@mrunalyelmame)

    Hello @hattyo,

    Thank you for sharing the details.

    Based on the provided screenshot, it appears that your account has been blocked from sending any type of request through the Firebase gateway. This is likely the root cause of the issue you’re experiencing.

    We recommend reaching out to Firebase Support to resolve this restriction.

    Please feel free to let me know if you need any further assistance.

    Thread Starter hattyo

    (@hattyo)

    alright. I will contact firebase support and will let you know if I need further assistance

    thank you

    Thread Starter hattyo

    (@hattyo)

    Hello

    The restrictions have been lifted but I an encountering an error of hostname does not match though I have added my domain in firebase. below is the screenshot

    what can I do

    Plugin Support mrunalyelmame

    (@mrunalyelmame)

    Hello @hattyo,

    Thank you for sharing the details.

    We recommend reaching out to Firebase Support to resolve the above mentioned issue.

    Please feel free to let me know if you need any further assistance.

    Thread Starter hattyo

    (@hattyo)

    Alright thank you

Viewing 8 replies - 1 through 8 (of 8 total)

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