add restriction button doesn´t work

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  • Bel

    (@belimperial)

    3 years, 5 months ago

    Hi @diweb

    Thank you for writing in, and we’re happy to assist you.

    We saw your message on the other topic.

    A possible theme or plugin conflict is happening on your site. Please try the troubleshooting guide mentioned on the other topic.

    Here’s also the troubleshooting guide:
    – Temporarily deactivate your plugins except for Content Control.
    – Temporarily switch the theme to WordPress Twenty Twenty-Three.
    – Create a restriction using a private or incognito window.

    Should you be able to create one, kindly continue the troubleshooting.
    – Enable the plugins one by one and create a new restriction.
    – Last to enable is your theme.

    We hope that helps. Let us know how that goes, or if you have questions

    Thank you!

    Bel

    (@belimperial)

    3 years, 5 months ago

    Hi @diweb

    I’m going to mark this as resolved, as we haven’t heard from you in a while.

    Feel free to create a new thread if you have any other questions.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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