I have no idea what you are asking. Save details? Proxy Server?
Maybe a link to the problem on your website or a screen capture might help.
When I did health check on wordpress this is the result:
Communication with ww.wp.xz.cn Unable to reach ww.wp.xz.cn at 198.143.164.252: cURL error 7: Failed to connect to ww.wp.xz.cn port 443: Connection refused
Do I need to put my proxy credentials on wp-config file ??? if then what would be the syntax ?
I cannot able see my online plugins & themes because of this issue.
Make sure your firewall isn’t blocking port 443. Also make sure your proxy server supports TLS 1.1+ because communication with ww.wp.xz.cn requires it.
Accessing a URL from a browser is not the same as accessing a URL from within WordPress.
The first thing you should do is temporarily disable the proxy server, and then check whether the problem goes away. If it does, then the problem is somewhere in your proxy server.
If this is a localhost install, please check for a “curl” section in the phpinfo() page. If one does not exist, then that is your problem…the PHP curl extension must be installed. If a “curl” section exists, check the list of supported protocols and make sure “https” is listed. Also make sure that the version of OpenSSL (displayed just under the list of protocols) is at least 1.0.1, and preferably at least 1.0.2.
You should also check the PHP error log to see whether some sort of PHP error is causing the problem.