Add ticket form issue

When a user does not enter in information into a field that has to be filled in

the message “you have not answered all required fields. is displayed outside the field but overlapping.

http://imgur.com/nnTumuv

I also would like to know how to change the font color for the field names and drop down menus,

https://ww.wp.xz.cn/plugins/js-support-ticket/