Adding directory ‘hides’ all page content

  • Resolved blitz999

    (@blitz999)


    8 years, 7 months ago

    Hi,

    Plugin looks interesting. It is a little harder to add the directory than need be… main issue is that when I add the item into the page and update, none of the content works (front and backend show white page). I think there is a code error somewhere. Unfortunately this is a localhost site at present, so I can’t provide a link.

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  • WD Support

    (@wdsupport)

    8 years, 7 months ago

    Hey,

    Please, note that most probably there is a conflict with some other plugin.
    Could you please, deactivate all your other plugins, except Team WD and see whether an issue will appear again.
    If the problem will not be occurring, please activate plugins one by one and check Team WD simultaneous, to find which one is causing the issue.
    In case the issue will appear while all plugins are deactivated we can have a TeamViewer session and our developers may go through the issue. Please send us a message through this contact form (select “I have a pre-sales question” and the form will appear).

    Also, please send the link to this forum thread in your message. We will be happy to help

    Thanks. Have a great day.

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