Adding Members Manually

Thank you for your reply but unfortunately this does not work. Steps to recreate the problem –

Create Membership type with recurring payments on a 1 yearly basis
Add user to this membership manually
Dates are automatically set from 15th May 2018 to 15th May 2019
Save
Then click on Subscription details and change dates to 15th May 2017 to 15th May 2018 and save again
Initially dates appear to have been corrected but when I re-check that membership a little later, the start date is still amended to 15th May 2017 but the expiry date has reverted to 15th May 2019!

I have tested this over and over with slightly different scenarios but there just doesn’t seem to be any reliable way of changing dates once a membership has been assigned and I really can’t begin to follow the logic(?) of how Membership 2 actually handles these things.

Any thoughts?

Thank you Dimitris. That’s quite close to what I’d decided to do anyway. When they get switched to the new membership at the expiry of the old one, will an invoice automatically be generated for the new membership? And which email notification should I use to send them to a link where they can make their payment?

Warm regards
Nik

PS. Also is there any way of making your recurring membership run fro 365 days instead of 366 ie. one year seems to run from 1st May 2018 to 1st May 2019, which means the next year will start on 2nd May, rather than 1st May each year?

Hi Oguz

Thank you for your reply HOWEVER as you’ll see above, what @wpmudev-support6 was suggesting was that the initial membership would switch to the “recurring membership” upon expiry.

Assuming this will happen automatically, my query was whether an invoice will also automatically be generated for the recurring membership when the switch takes place?

Regards
Nik

Hi Oguz

If you change settings like Dimitris suggested yes it can change membership automatically but can’t create an invoice for new membership. Also, it’s sending “Subscription – Completed with payment” email.

Thank you but… this makes no sense… didn’t you just say in your previous message that the “Subscription – Completed with payment” email INCLUDES an invoice link?

Regards
Nik

Hi Oguz

Ah that’s interesting…

Ideally what I would LIKE to happen is that when someone is automatically switched to a different membership (ie when their previous membership expires), a new invoice is automatically generated for the membership they’ve been switched to.

This would also seem logical since otherwise they’re automatically getting signed up to a membership without being prompted to pay for it!

I really hope this can be done as if not, I really don’t see a way of making Membership 2 work for my needs and even after all this time, may have to switch to a different plug-in.

Hoping to hear from you very soon.
Regards
Nik

Thank you Oguz although I am really disappointed to hear this.

My requirements are really very basic ie.

I have some 200 existing members who are signed up to an annual membership which runs from 1st May one year to 30th April the following year, and will then have the option to renew for the next year (again running 1st May to 30th April).

Are you really telling me the only way to achieve this is to sign them all up for a membership which will run until 30th April 2019 (and issue them all an invoice individually)… then on 1st May 2019 I have to issue them all another invoice individually?

If that’s the case, I really don’t see a practical way of using your plug-in and will have to look for an alternative. If you had better documentation, perhaps I would have been able to work this out sooner – as it is, I’ve wasted months of trying to figure out what is/isn’t possible only to find that what I can only imagine is a very common and basic requirement can’t be fulfilled.

I’m very disappointed to say the least.

Regards
Nik

Hi Oguz

Thank you for the thought you have put into this.

I think handling renewal for 2019-2020 should work as you’ve described (I will have to test) but am I correct in thinking that recurring memberships cannot have a fixed start date ie. they would start on whatever date the member chose to pay? So for example if they paid on 27th April, that is when their membership would run from ie. until 27th April the following year?

Regards
Nik