Adding new Sections is not possible anymore

  • stefandereroberer

    (@stefandereroberer)


    5 years ago

    Hello,
    I am using the current version of Nimble Page Builder, but my problem also occurs in older versions (e.g. 3.0.2).

    The problem:
    I can no longer save any new sections on my landing page, which worked quite well a few weeks ago (same version: 3.0.2). Creating a new section works just fine, but after publishing the changes it cannot be seen in the Frontend. If you then go back to the Backend, it has also disappeared from there.
    Does anyone know this problem and is there a solution for it? I would be really grateful for help.

    Installed Plugins:
    Disable Toolbar (1.0)
    Download Monitor (4.4.4)
    Easy WP SMTP (1.4.6)
    Icegram (1.10.47)
    Jetpack (9.8)
    Quiz Maker (8.6.3)
    Rainmaker (1.2.8.1)
    WPForms (1.6.7)
    Yeoast SEO (16.4)
    UpdraftPlus (1.16.56)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author presscustomizr

    (@nikeo)

    5 years ago

    Hello,
    Thanks for reporting the problem.
    I’m not able to reproduce the issue on test sites. Here’s a possible workflow to troubleshoot :

    1. Use the latest software versions : make sure WordPress, your theme and plugins are all updated to their latest versions.
    2. In your WordPress admin, go to settings > general and verify that your WordPress Address (URL) and Site Address (URL) are identical. The website will not run properly if the urls are different.
    3. Cache plugin : if you use a server cache or cache plugin, clear it’s cache content and disable caching via it’s settings.
    4. Browser :
    • Check for plugin conflict : Install the WP official Health check plugin. Activate the troubleshooting mode. Then deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    • Child theme : activate the parent theme if you use a child theme
    • Theme problem : try to activate a WordPress default theme ( Twenty … )
    • Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.

      • To log possible code errors on your website, enable WP_DEBUG mode and log the output of the debug.log to a file that you can share on http://pastebin.com/ or https://gist.github.com ( to get a debug log file you need to set define( 'WP_DEBUG', true ); and define( 'WP_DEBUG_LOG', true ); in your wp_config.php file.

Viewing 1 replies (of 1 total)

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