• Resolved ftjrwrites

    (@ftjrwrites)


    My news website has been using the Mail Chimp for WordPress plugin for many years to generate a subscriber window for a our free newsletter products. Unfortunately, those who set this form up are no longer in contact with us. We’d like to be able to add new products to the list. We can see that a code ties each checkbox to a particular product. For instance, value=”fd50537bca” is the code for our Weekend newsletter. We are unclear on where to find this correct code or to generate a new code for a new newsletter product that we are about to launch.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Lap

    (@lapzor)

    The link you shared is in your WordPress admin.
    Can you share a link to where I can see the form on your site?

    Thanks

    Thread Starter ftjrwrites

    (@ftjrwrites)

    Sure, the link below takes you to the public-facing WordPress form in which the MC4WP form is embedded and is the functional part of the form.
    https://carolinapublicpress.org/subscribe/

    Plugin Contributor Lap

    (@lapzor)

    Thanks. I looked at the form, the checkboxes in your form are “interest groups”.

    In your Mailchimp.com account you can go to Audience settings and add more interest groups.

    Then in your WordPress admin go to MC4WP > Mailchimp, and click Renew Mailchimp Lists, this will immediately pull in the latest changes you made in your Mailchimp account.

    Then go to MC4WP > Form > Fields. Above the field editor you will see a button to insert your interest group checkboxes. Click on the name of your interest group to insert it with the latest extra interest added. You can delete the old code for the old checkboxes…


    Hope that helps. If you have any further questions please let me know.

    Thread Starter ftjrwrites

    (@ftjrwrites)

    This doesn’t quite get to the problem we are having. The interest group was already defined correctly and won’t be changing. But the form has a separate code for “value” that corresponds to what Mailchimp calls “segments.”
    So the existing code in the box for our Weekend newsletter is:
    type=”checkbox” name=”INTERESTS[a118905766][]” value=”fd50537bca”
    That interest code is our overall audience in Mailchimp, but it’s value code that follows it that’s the issue. This particular value code corresponds to our Weekend newsletter segment in Mailchimp.
    We have just created a new segment called “2026 Elections newsletter” and want to have the value for that segment to create a new line in the form and begin populating that segment with recipients.
    We can see the a118905766 code for our overall audience in Mailchimp and within the MW4WP plugin. But we have no idea were that fd50537bca code comes from. And we need to find the corresponding code for the new segment.







    Plugin Contributor Lap

    (@lapzor)

    That value ID comes from the interest group values, which you can edit under audience settings in Mailchimp.

    Thread Starter ftjrwrites

    (@ftjrwrites)

    When we go to audience setting in Mailchimp, there is nothing called interest groups.
    OK, I’m talking to Mailchimp support and getting some clarification. This is just called “Groups” now, they say. But there’s no corresponding value code visible.

    • This reply was modified 5 months, 1 week ago by ftjrwrites.
    Thread Starter ftjrwrites

    (@ftjrwrites)

    OK, Mailchimp is telling me that this is not something we can access without bringing in a developer. Perhaps it was at one time. But it’s definitely not accessible from the audience settings screen in Mailchimp. So it looks like we’re stumped unless you happen to have a workaround.

    Thread Starter ftjrwrites

    (@ftjrwrites)

    OK, I solved the issue. The code cannot be found in Mailchimp, but once I updated the audiences in the MC4WP plug-in, and selected them, it generated the code for all of our “options” under our main “group.” Then I just had to delete the ones I didn’t want. But in case you get this question from anyone else, they definitely cannot find the code in Mailchimp.

Viewing 8 replies - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.