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  • Thread Starter Z

    (@zaradigm)

    Figured it out:

    1. Access CleanTalk Dashboard: Log in to your CleanTalk dashboard. 
    2. Navigate to Personal Lists: Go to the “Tools” section and then select “Personal Lists”. Alternatively, you can directly access the page: https://cleantalk.org/my/show_private?service_type=antispam
    3. Add a New Filter: Click on the “Add New Filter” button or the “Import CSV” button if you have a list to import. 
    4. Choose Record Type: Select “Whitelist” as the record type. 
    5. Select Filter Type: Choose the type of filter you want to apply (e.g., IP Address, Email Address, Country). 
    6. Add the Whitelisted Item: Enter the specific email address, IP address, domain, or other filter criteria you want to whitelist. 
    7. Save Changes: Click the “Whitelist” button (or similar, depending on the interface) to add the item to your whitelist. 
    8. Test if Necessary: If you have the Security Firewall enabled, you can test if it’s working by going to the Security Dashboard, clicking on Settings, and then clicking on “Testing Security Firewall”. 
    9. Synchronize with Cloud (if applicable): If you are using a plugin, make sure to synchronize with the cloud after making changes by clicking the “Synchronize with cloud” button in the plugin settings. This ensures the changes take effect immediately, rather than waiting for the default 24-hour synchronization interval. 

    Hello @zaradigm

    To allowlist NitroPack’s IP addresses in CleanTalk, please go to:
    CleanTalk Dashboard → Tools → Personal Lists → Security FireWall → Add new filter.

    You can also find a detailed guide about how the Security FireWall works here:
    https://cleantalk.org/help/security-firewall

    And here’s a direct link to your Personal Lists:
    https://cleantalk.org/my/show_private?service_type=securityfirewall

    Let us know if you need any help!

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