Hi @businessthink,
We can help with that. This could be a slight misunderstanding.
When you click Add New Order and the new post page comes up, it will have the post ID in place of the order number. However, once you click the Create Order button, the order number in the sequence will be updated.
Kindly check it out.
Thanks for coming back to me so quickly. I needed to add a bit more detail to my post I think, apologies. See question below.
When (and only when) I enter an order manually when a customer orders by phone, as opposed to a customer placing an order via the website the following happens:
The sequential order number is not shown on the order confirmation email sent to me by WooCommerce, which shows the post ID. However, the sequential order number is correctly allocated when viewing the list of orders.
When using the facility to resend order information, the sequential order number appears correctly in the email.
There is a further effect in that the shipping address, as entered on the order and displayed in the web interface, is not entered in either email. Perhaps that is not connected to the Sequential Order Numbers plugin?
Hi @businessthink,
The shipping address mismatch is not at all connected to our plugin.
We have tested the order email for manually created orders as well and the order numbers come in accordingly to sequence in the emails as well.
