Hi there,
Thanks for reaching out to us today. I am happy to help.
It would be helpful to test to see if anything on your site is interfering with Formidable and causing the issue.
Could you please go through the following steps?
https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict
If the issue doesn’t show up under these circumstances, you can add each item back in, one at a time, and test after adding each one until you find the culprit.
If you are not able to isolate the cause of your issue, could you please open a ticket in our helpdesk – you will get faster support there: https://formidableforms.com/new-topic/
Thread Starter
cgw
(@cgw)
Thank you for getting back to me! I think I have found a work-around until I have more time to investigate as our club website is in constant heavy use during Covid-19 for weekly zoom meetings and photo competitions.
The work-around is to use the Bulk Edit Options for the Radio Button field where it looks as though I have been able to add additional options once again. I’ll be testing it throughout the day.
Many thanks for your response, and thanks for a very excellent plug-in.
Best wishes,
Chris
Glad you found a workaround – and don’t hesitate to open a ticket in our helpdesk if you need further assistance. 🙂
