Adding Routing Stops Emailing

  • Resolved dkiewra

    (@dkiewra)


    7 months, 4 weeks ago

    I created a form, based on the Contact sample form. It works fine except when I added routing it stopped sending confirms for the form submission. Reports show the form was submitted. If I click Send Notification from the dsahboard, it does not do so. If I revert back to the sample Contact form, it sends submission notifications fine

    • This topic was modified 7 months, 4 weeks ago by dkiewra.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    7 months, 4 weeks ago

    Hi @dkiewra,

    Possible to share the form export so that we could check the existing configuration to have a better idea what might be causing it?

    Please check the following doc on how to export a form:

    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

    You can share the export file via Google Drive, Pastebin, Dropbox, or any cloud service in the next reply.

    Looking forward to your response.

    Best Regards,

    Nithin

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    7 months, 3 weeks ago

    Hi @dkiewra,

    We haven’t heard back from you for some time, so I’ll go ahead and mark this topic as resolved for now. If you have any more questions or need further assistance, please feel free to reach out, and we’ll be glad to help.

    Best Regards,
    Nebu John

Viewing 2 replies - 1 through 2 (of 2 total)

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