Adding Themes and Plugins button missing

lfehrenbach
(@lfehrenbach)

2 years, 2 months ago

Hello,

I the button to be able to add new Themes and Plugins is missing. I tried searching in my file manager for my wp-config file to change the define(‘DISALLOW_FILE_EDIT/MODS'”) but that is missing from my config file. I did not initially download or setup the live version of this site. I only created the staging to test updates and what not. Can someone please help to figure out how I can get the option to add new themes and plugins?

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Moderator threadi
(@threadi)

2 years, 2 months ago

The buttons should only be available if you are logged in as a user with an administrator role. Is that you?

Thread Starter lfehrenbach
(@lfehrenbach)

2 years, 2 months ago

Yes, a super admin

Moderator threadi
(@threadi)

2 years, 2 months ago

Super admin? Are you using a multisite installation?

Thread Starter lfehrenbach
(@lfehrenbach)

2 years, 2 months ago

Yes, it appears whoever set this up used a multisite installation
Moderator threadi
(@threadi)

2 years, 2 months ago
With Multisites you can only install plugins in the network admin. Take a look at this article: https://support.reclaimhosting.com/hc/en-us/articles/4417495637271-Working-with-Plugins-on-the-WordPress-Multisite#install-plugins-on-wordpress-multisite-network-0-1
- This reply was modified 2 years, 2 months ago by threadi.
Thread Starter lfehrenbach
(@lfehrenbach)

2 years, 2 months ago

I do not have a network admin option in the drop-down menu. I only see my site name.

Moderator threadi
(@threadi)

2 years, 2 months ago

Then you are not super admin but just admin or editor of a site within a multisite installation, if it is one.

You can see whether it is one in wp-config.php. There should be entries there.

If it is really a multisite installation, you will have to contact the person who is really super admin.
Thread Starter lfehrenbach
(@lfehrenbach)

2 years, 2 months ago
In the users panel it shows I am under the super admin tab.

It appears yes, it is multisite:
```
/* Multisite */
define('WP_ALLOW_MULTISITE', true);

define('FS_METHOD', 'direct');

define('MULTISITE', true);
```
Moderator threadi
(@threadi)

2 years, 2 months ago

Can you show a screenshot of this panel you are talking about? You can upload it here, for example: https://imgur.com/

Thread Starter lfehrenbach
(@lfehrenbach)

2 years, 2 months ago

Super Admin Users.png

Moderator threadi
(@threadi)

2 years, 2 months ago

This looks more like an individual role that may have only been given the name without actually being given relevant permissions. To solve your problems, you would have to contact the person who set up the project because we don’t know how the project is structured and individually configured.

Viewing 11 replies - 1 through 11 (of 11 total)

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Adding Themes and Plugins button missing

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