Additional Cart Data Missing | ww.wp.xz.cn

Resolved deankwpsf415
(@deankwpsf415)

4 months, 3 weeks ago

Hi Simple Cart!

We have an issue with our cart. We have two additional fields that people use when checking out, and that data isn’t making it’s way into our report (you created a custom CSV exporter for us). I feel like this happened before and the update fixed it, but we’re on 5.2.4. Any advice would be helpful!

Dean

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor mbrsolution
(@mbrsolution)

4 months, 3 weeks ago

Thank you for reaching out to us. Are you referring to the following addon?

https://www.tipsandtricks-hq.com/ecommerce/wp-simple-cart-collect-customer-input-in-the-shopping-cart-4396

Kind regards.

Thread Starter deankwpsf415
(@deankwpsf415)

4 months, 2 weeks ago

Yes that’s the one. We have a report generator under ‘Tools’ (you sent that to us) and it would add the data from those fields to the exported file. The data is no longer showing up in the report.

Plugin Contributor mbrsolution
(@mbrsolution)

4 months, 2 weeks ago

Thank you for sharing more information. Please use the following contact form to get in contact with our developers. We are not allowed to discuss premium addons here.

https://support.tipsandtricks-hq.com/customer-support

Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
4 participants
Last reply from: mbrsolution
Last activity: 4 months, 2 weeks ago
Status: resolved