Additional Content issue with multilingual website

  • Resolved jass3480

    (@jass3480)


    5 years, 5 months ago

    Hey there,
    I am using this plugin for multilingual site. The issue I am facing is in additional content option. And somehow It made cache. Like First time I put “test” in Additional Content option so now no matter what I changed It always shows in French “test” Text. For English language it works fine.

    Also Tried deleting/reinstalling, Same issue it still shows “test” Text.

    What could possibly be wrong? Why not it is reflecting changes for secondary language.

Viewing 3 replies - 1 through 3 (of 3 total)
  • expresstechsupport

    (@expresstechsupport)

    5 years, 5 months ago

    Hi @jass3480,

    Kindly try the below mentioned steps to resolve the issue:

    1. Try putting the translated version of “Test” word in the Additional content area after that.

    2. Try deleting the browser cache and then reloading the page.

    3. Try reloading the page by pressing Shift+F5 key or reloading the page in incognito mode.

    If the issue still persists or I misunderstood your query then please share the screenshots of Additional content section before and after versions with the Url of your website.

    Let me know.

    Kind regards,
    Kriti

    Thread Starter jass3480

    (@jass3480)

    5 years, 5 months ago

    Hey There,

    Yes you get my question right. But I tried all above solutions. Also Plugin I am using polylang and Also clear transient cache but nothing worked. Its like first time whatever I put in additional content it always remain the same for second language.

    expresstechsupport

    (@expresstechsupport)

    5 years, 5 months ago

    Hi @jass3480,

    I request you to please record a video and share it with me so that we can further investigate the issue.

    Let me know.

    Regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)

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