Plugin Support
Ross V. a11n
(@rossviviano)
Automattic Happiness Engineer
Hi there,
Usually, issues like this are caused by a site’s theme or plugins conflicting with WooCommerce. Here’s how to test for conflicts:
First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.
Plugin Support
Ross V. a11n
(@rossviviano)
Automattic Happiness Engineer
Hi there,
I haven’t heard back from you, so I’m going to close this thread.
If you need additional help, please start another thread.
Best,
Ross
Sorry for late reply.
Site theme is storefront & it’s well updated. But sorry I didn’t not checked plugins yet. I will do it soon & inform you about result.
Thanks.
I have not found any plugin that makes this effect. So now I have hidden additional information on the page.
Thanks for your support.
