Additional Information Field

  • deconsystems

    (@deconsystems)


    5 years, 4 months ago

    Hi, I would like to ask for some help with the layout of the receipt, especially with “Additional Information Field” on it. As I tried to modify the code and test the printing, the “is_vat_extempt” variable is always printed on the receipt, which I don’t want it to appear here. But in the source file “oder_handler.php”, I couldn’t find where to modify it, as it automatically retrieves from $oder_meta. Are there any ways to remove or hide the “is_vat_extempt” from printing out on the receipt ?

    Further more, I want to ask about the time setting on the receipt. I’m from Berlin, and I’ve set the timezone of WordPress to UTC + 1, which should also apply to Woocommerce system. As I tried to make an order, the automatically printed receipt showed UTC + 2 time. After that I used the reprint button in Woocommerce order, the reprinted receipt showed the right time. Do you have any suggestion for this problem ?

    Thanks in advance !
    Best regards,
    Hieu from Berlin – Germany

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor lawrenceowen

    (@lawrenceowen)

    5 years, 4 months ago

    @deconsystems please install the version 2.0 beta version of the plugin from this thread.

    It will allow you to exclude certain meta-data fields by name, and should have the “is_vat_exempt” field excluded by default as an example.

    This version may improve the time zone handling too, depending on which version of the plugin your site is using now (I guess one of the 1.2 betas, 2.0 should now supersede these). Also, the time is printed in multiple places by default, both the order time, and print time, were both of them incorrect in the same way? You may also have time/date fields added to your order by other plugins (i.e. pickup/delivery plugins) in which case those plugins are responsible for the formatting and timezone used for that data.

    Thread Starter deconsystems

    (@deconsystems)

    5 years, 4 months ago

    Thanks for responding. I’ll try the new 2.0 beta version and I’ll let you know. So as I tried last time, after an order was made on the site and the bon printed out, both order time and print time were 1 hour further than the time on my system. And when I used the reprint button in Woocommerce , it printed out the right time.

    And I’m now using “Extra Product Options Builder for WooCommerce” plug-in for 1 of my client, as they want to have multiple add-on in their product. So I’m wondering if it’s possible to also print out all the add-on of the product as well ? Have you tried with this plug-in before?

    Plugin Contributor lawrenceowen

    (@lawrenceowen)

    5 years, 4 months ago

    @deconsystems I worry that if the time is different for the initial print out and on a reprint, then some other plugin is modifying the times held in your database. Our code is exactly the same each time. Please keep an eye on it and if you still have the issue with 2.0 let me know, maybe I can find a different way to obtain the order time. Timezone issues are always difficult to get right.

    I have tested “WooCommerce-Product-AddOns” which works correctly. Ultimately it depends on how the extra information as added to the order, but most do work – sometimes the problem can be printing too much information. I would be interested to hear how you get on.

    In case you absolutely need to use a plugin that just doesn’t work with our printer plugin, then we do have another method of integrating a CloudPRNT printer with WooCommerce, based on automatic email printing. It is only available in selected regions, but Germany (and the whole of EU) is no problem. This pretty much guarantees all third party plugins integrate correctly.

    Thread Starter deconsystems

    (@deconsystems)

    5 years, 4 months ago

    Thanks for the very quick reply. Sadly the “Woocommerce-Product-Add-on” is not the option we are using now, but the one I’ve mentioned above. So how can we do the other option with integrating the Cloudprnt printer to Woocommerce?

    Plugin Contributor lawrenceowen

    (@lawrenceowen)

    5 years, 4 months ago

    @deconsystems have you tested the with the version 2.0 plugin? If you want to try the alternative integration, then you will need to speak with us directly so that we can provide the necessary credentials. Please use this form to provide your direct contact info and I’ll be in touch directly.

    Thread Starter deconsystems

    (@deconsystems)

    5 years, 4 months ago

    yes I’ve tried 2.0 plugin, and the time problem was solved. I’m now only struggling with printing out the information from “Extra Product Options Builder for WooCommerce” plug-in
    onto the bon. Yes of course I’ll fill in the form and send it to you ASAP. Thanks for your help !

Viewing 6 replies - 1 through 6 (of 6 total)

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