Hi @4469676974616c20
Thank you for reaching us. Could you please explain this further? If you want a custom field for the ticket, you may check our custom fields addon.
https://getawesomesupport.com/addons/custom-fields/
Any questions, feel free to ask.
Thanks.
Thanks you for quick reply.
I wanted to know when I make a new ticket, in the category “Additional Interrested Parties”
I have 2 additional support staff by default.
Can i have 1 more ?
Best regards
Hi @4469676974616c20
Thanks for the details, right now you can add only two more agents/“Additional Interested Parties” and that is optional. You may read this article for further details about additional agents.
https://getawesomesupport.com/documentation/awesome-support/admin-multiple-agents-per-ticket/
If you have any further questions, please let us know.
Regards
Hi,
Marking this topic as clarified. Any further assistance, let us know.
Best Regards.
