Additional Product Sorting not working

  • Resolved uptospeed

    (@uptospeed)


    7 years, 11 months ago

    The “Default product sorting” and “New Default Sorting Label” features are working but none of the “Add Product Sorting:” options are working. Additionally, on the Customizing Product Catalog page if I toggle the “Add Product Sorting:” checkboxes the “Publish” button doesn’t become active, I have to edit one of the other fields before I can “Publish”.
    Wordpress 4.9.6, Woocommerce 3.4.2

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SkyVerge

    (@skyverge)

    7 years, 11 months ago

    Hi there,

    Thank you for contacting us about our WooCommerce Extra Product Sorting Options plugin. I’m happy to help!

    I’ve reviewed the plugin in a local site matching your version numbers and was unable to replicate the issue you’re describing. I recommend testing to see if this may be caused by a conflict with your theme or another plugin on your site.

    Can you try switching to a default theme such as Storefront or TwentySeventeen with only WooCommerce and WooCommerce Extra Product Sorting options to see if the issue is still present?

    Please let us know if you have any other questions!

    Cheers,
    Ian

    Thread Starter uptospeed

    (@uptospeed)

    7 years, 11 months ago

    Thank you! Looks like it is the theme.

    Plugin Author SkyVerge

    (@skyverge)

    7 years, 10 months ago

    Glad to hear we were able to identify the issue! I recommend opening a ticket with the theme developer to see if they can assist in getting the issue resolved on their end. If you have any other questions for us, please let me know.

    Thanks!
    Ian

Viewing 3 replies - 1 through 3 (of 3 total)

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