Plugin Support
Pial
(@iapial)
Hello @bijoy001
Thank you for bringing this to our attention. To help us better understand and resolve the issue, could you please provide the following:
- A screenshot / screencast of the error popup that appears when trying to save the widget settings.
- Any relevant browser console logs.
For Windows: Press F12 or Ctrl + Shift + I and navigate to the “Console” tab.
For Mac: Press Command + Option + I and navigate to the “Console” tab
These details will allow us to troubleshoot the problem more effectively. Let us know if you need assistance capturing this information!
Thanks!
Pial
Plugin Support
Pial
(@iapial)
Hey @bijoy001
Just checking in! Were you able to gather the requested details, such as screenshots or console logs? This information will help us investigate and resolve the issue more effectively.
Let us know how we can assist further!”
Plugin Support
Pial
(@iapial)
Hello again
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!