Address / Location Information is Missing – Please help!

Resolved administrator
(@jhindley)

2 years, 5 months ago

Upon creating new listings using the WP Job Manager, it would appear the address info has been lost! Former listings retain their addresses, yet new listings do not show them. All updates have been done and I’m running the latest .php / theme updates etc.

Here is an example of two listings side by side for comparison:

Good: https://officebroker.io/rent-serviced-offices/221-pentonville-road-id9653/

Bad: https://officebroker.io/rent-serviced-offices/35-luke-street-id10027/

Any ideas are welcome…

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter administrator
(@jhindley)

2 years, 5 months ago

Fixed! It was triggered by a .php error.

levangiorgadze
(@levangiorgadze)

2 years, 5 months ago

@jhindley Hello there

I have a same problem with “LIistable” theme i can’t solve it, so can you help me to fix it also?
thanks in advance <3
Thread Starter administrator
(@jhindley)

2 years, 5 months ago
My best advice would be to reach out to your hosting provider and check that any DNS records haven’t changed.

I also checked the API with Google and was told by our theme developers to made sure ‘Places API’ was enabled and the key restrictions. Google support was quick to identify it was a hosting issue and not their side. Once done, I’d suggest speaking with your hosting provider as they might need to clear the DNS cache. I hope this helps, it wasn’t fun to fix and hopefully these pointers might steer you in the right direction!
- This reply was modified 2 years, 5 months ago by administrator.
levangiorgadze
(@levangiorgadze)

2 years, 5 months ago

@jhindley) Thanks for suggestions,

My problem start very weird way. I didn’t change anything just was adding new listing and i saw that problem occurred from nowhere. I have all APIs set right way and enabled, unfortunately my theme support is sh*** so i didn’t get any replay from them.
I was wonder, when you mentioned some php trigger which you fixed, what exactly?
Thread Starter administrator
(@jhindley)

2 years, 5 months ago
Unfortunately, it wasn’t me who fixed the error. I contacted our hosting provider and it was their team who managed to correct it. Sorry I can’t really be more helpful, but php, API coding falls out of my level of expertise. I would suggest speak with your hosting provider and escalating a ticket because it sounds a very similar fix is needed.
- This reply was modified 2 years, 5 months ago by administrator.

Viewing 5 replies - 1 through 5 (of 5 total)

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