I’m sorry you are experiencing problems with the plugin.
My first thought is that you may not have the Google Civic API configured properly. CongressLookup needs two different APIs to work. Please start by going through these steps:
Google Civic Information API
To display the contact information for each Congress person we now use the Google Civic Information API which requires a separate API key. To receive one:
1. Using your Google account, login to the Google API Console. Here you create a project if you don’t already have one.
2. Click “Create credentials”.
3. Choose “API Keys” (do not restrict). Copy and save this key to use in the CongressLookup settings.
Now you have to enable the Civic API:
4. Click the “Library” side menu tab.
5. In the search field enter “Civic”.
6. Click on the “Google Civic Information API” link.
7. Then click the word “Enable”.
8. On your website, go to: Settings > CongressLookup > Configuration. Paste the Civic API key in the Google Civic API Key field.
9. Save CongressLookup settings.
If it still doesn’t work, please go to our main page to the Troubleshooting section and work through those steps: https://ww.wp.xz.cn/plugins/congresslookup/
Please report back your results so we may help you further.
I’ve deleted the old APIs and have followed your instructions and obtained new APIs.
Searching for the default address (1600 Pennsylvania Ave, Washington, DC 20500) returns:
Eleanor Holmes Norton
Title : Representative
Party : Democratic
Phone : (202) 225-8050
Office : 2136 Rayburn House Office Building
Zip code : 20515
State : DC
Website : http://www.norton.house.gov/
Facebook : https://www.facebook.com/CongresswomanNorton
Twitter : https://twitter.com/eleanornorton
YouTube : http://www.youtube.com/user/EleanorHNorton
All other addresses return the following message: “Couldn’t find the address”
For instance, WordPress HQ’s address is:
60 29th Street #343 San Francisco, CA 94110
Searching this address returns the following message: “Couldn’t find the address”
I just checked your page and I am seeing the following errors using developer tools:
Geocoding Service: You have exceeded your daily request quota for this API. For more information on usage limits and the Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/usage js:39:424
You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors
It appears that you have hit the free usage limit and you have not set up billing on your account. Please set up billing on your Google account and try again.
