AddToCart variables empty for Desktop

  • Resolved nadnayr

    (@nadnayr)


    9 years ago

    When building an audience for AddToCart using product_id from WooCommerce I am ending up with zero.

    In viewing the pixel data in FB I can see that the majority of Desktop users are not passing any variable info specifically content_ids

    Additionally, some InitiateCheckout fires are completely blank. Not just empty variables but no date is being passed at all.

    • This topic was modified 9 years ago by nadnayr.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    9 years ago

    Hi,

    could you please share me the URL of the website?
    Thanks.

    Thread Starter nadnayr

    (@nadnayr)

    9 years ago

    I got with @antoscarface and he alerted me to the fact that our Facebook pixel was double firing.

    I removed some ‘abandoned’ Event fires in Google Tag Manager and that resolved it.

    Everything is passing correctly now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘AddToCart variables empty for Desktop’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: nadnayr
  • Last activity: 9 years ago
  • Status: resolved