admin-ajax.php overloaded with requests

  • iveyb

    (@iveyb)


    2 years ago

    Hi,

    The action “ifso_add_page_visit” is using up a ton of our site’s server resources. Do we need to change some settings? The site is timing out because there aren’t enough resources to handle all the requests. I can provide logs as well if you need them.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author If-So Dynamic Content

    (@ifso)

    2 years ago

    Hi @iveyb,

    In the plugin settings:

    1. Check – Deactivate “Pages Visited” Cookie
    2. Uncheck – Enable visit count

    Additionally, this behavior isn’t expected, so please feel free to send us the logs. We’ll see if we can find something there.

    Thread Starter iveyb

    (@iveyb)

    2 years ago

    Thank you! Do you have an email address or a private thread where I can send the logs so I’m not posting our site’s info publicly?

    Thread Starter iveyb

    (@iveyb)

    2 years ago

    Also, just confirming that the “Deactivate “Pages Visited” Cookie” was already checked, but the “Enable visit count” was also checked so I unchecked it.

    Plugin Author If-So Dynamic Content

    (@ifso)

    2 years ago

    Thanks.

    Sure. Here’s a link to our support form: https://www.if-so.com/help/support/

    Thread Starter iveyb

    (@iveyb)

    2 years ago

    Thank you! I tried to send a ticket over there but unzipped, the log is too large to upload and zipped, I get an error that the filetype is not allowed. Is there another option?

    Plugin Author If-So Dynamic Content

    (@ifso)

    2 years ago

    I beleive you can try https://wetransfer.com/

    Thread Starter iveyb

    (@iveyb)

    2 years ago

    Got it! Just sent the request over there. Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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  • 7 replies
  • 2 participants
  • Last reply from: iveyb
  • Last activity: 2 years ago
  • Status: not resolved