admin email

  • Resolved alpha2

    (@neoseeyou)


    9 years, 4 months ago

    Hello

    Thank for your plugin , really great i can add any html i want to look more pro for users.

    However i have several questions:

    – The email address who send notification to user (who subscribe to topic) is my admin email address. Is there a way to change it and put a specific email? In this case your plugin override native email addresse send by bbpress no problem

    – On the contrary, if user write an answer, admin receive the native notification from bbpress with email address: [email protected]
    I check my mail delivery report on my server and it seems that 2 emails are send to admin (the bbpress one and your plugin) but only one arrive (the bad one ;-))

    – Same thing happen for topic creation, user receive the override email template but with admin email and admin user will receive only native bbpress email.

    Sorry for my english hope you catch my issues
    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author useStrict

    (@usestrict)

    9 years, 4 months ago

    Hi Neoseeyou,

    – The email address who send notification to user (who subscribe to topic) is my admin email address. Is there a way to change it and put a specific email? In this case your plugin override native email addresse send by bbpress no problem

    You can override the From address by hooking into the filter bbpnns_extra_headers or if you’re not comfortable with filters, you can install any number of plugins that override the default From address.

    – On the contrary, if user write an answer, admin receive the native notification from bbpress with email address: [email protected]
    I check my mail delivery report on my server and it seems that 2 emails are send to admin (the bbpress one and your plugin) but only one arrive (the bad one ;-))

    My first thought was that you have authors not checked to receive their own notifications, but you’re saying that you can see the message entering the delivery queue, if I understand correctly.

    My plugin can only control the mail delivery process up to the part that it calls wp_mail(). What happens after that is beyond its control. Can you try clicking the ‘Override forum/topic subscriptions’ items and see what happens after that? You should no longer receive the bbpress one, and receive the bbpnns one.

    – Same thing happen for topic creation, user receive the override email template but with admin email and admin user will receive only native bbpress email.

    Do you also see the message entering the delivery queue? If not, then you’re probably not sending out messages to authors and expecting to receive one.

    Cheers,
    Vinny

    Thread Starter alpha2

    (@neoseeyou)

    9 years, 4 months ago

    Hello Vinny thank you for quick answer.

    You can override the From address by hooking into the filter bbpnns_extra_headers or if you’re not comfortable with filters, you can install any number of plugins that override the default From address.

    Have you got specific plugins to advice please? or a start

    My plugin can only control the mail delivery process up to the part that it calls wp_mail(). What happens after that is beyond its control. Can you try clicking the ‘Override forum/topic subscriptions’ items and see what happens after that? You should no longer receive the bbpress one, and receive the bbpnns one.

    I had already tick option to override the bbpress notification when i runs these tests

    So after ticking off both ‘Override forum/topic subscriptions’ option, admin receive 2 emails from bbpress notification only (1 in french and 1 in english) and user receive only 1 mail from bbpress.

    Do you also see the message entering the delivery queue? If not, then you’re probably not sending out messages to authors and expecting to receive one.

    Yes i see messages entering the delivery queue. I must have somewhere an issue with another plugin

    Thank you
    Cheers

    Plugin Author useStrict

    (@usestrict)

    9 years, 4 months ago

    Try one of these 2:

    https://ww.wp.xz.cn/plugins/wp-change-default-email/

    https://ww.wp.xz.cn/plugins/wp-change-default-from-email/

    Note that I haven’t tried them myself, so be careful.

    Why does the admin get one in each language? Which language are you using for the bbpnns email templates? What’s the subject of both emails for admins?

    Thread Starter alpha2

    (@neoseeyou)

    9 years, 4 months ago

    Why does the admin get one in each language? Which language are you using for the bbpnns email templates? What’s the subject of both emails for admins?

    Because i didn’t remember that i previously installed another plugin call BBpress notif admin, that explain the dupicate english message, i feel stupid on this one 😉

    I still have one issue: Why admin doesn’t receive any email? On delivery report however, the email is send.

    Is it because the sender email address is the same that the recipient email? (hotmail)

    Try one of these 2:

    https://ww.wp.xz.cn/plugins/wp-change-default-email/

    https://ww.wp.xz.cn/plugins/wp-change-default-from-email/

    Note that I haven’t tried them myself, so be careful.

    Thank you i run right now.

    Thread Starter alpha2

    (@neoseeyou)

    9 years, 4 months ago

    Ok after installing ‘WP Change Default Email’ and change the default email address, Admin receive email , it’s perfect 😉 I think the trouble came from both sender and recepient had the same email address.

    THank you for your quick and fast support 5 stars 😉

    Plugin Author useStrict

    (@usestrict)

    9 years, 4 months ago

    Glad to be of help!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘admin email’ is closed to new replies.