admin language not respecting preference

  • Resolved kattouf

    (@kattouf)


    2 years, 4 months ago

    Hello,

    Just installed this, but it’s showing in the front end language/locale, not my preference which is English. all other plugins are english. this one is in greek (wp language).

    I know it can be fixed. Had similar issue with another plugin and they patched it.

    It should display is user language.

    thanks

    /J

Viewing 6 replies - 1 through 6 (of 6 total)
  • skwpdm

    (@skwpdm)

    2 years, 4 months ago

    Hi @kattouf

    Thank you for writing to us.

    Can you please share a screencast or screenshot regarding the issue so that we can check and provide you with a solution?

    Also, it will be cooperative if you share the related page URL as well.

    Apart from that, have you tried to translate using the Loco Translate plugin?

    Regards

    Thread Starter kattouf

    (@kattouf)

    2 years, 4 months ago

    Hi,

    https://ibb.co/R0GCPwd

    I didn’t translate anything, your plugin is not respecting user preference for language, it should be in English.

    thanks

    /J

    • This reply was modified 2 years, 4 months ago by kattouf.
    skwpdm

    (@skwpdm)

    2 years, 4 months ago

    Hi @kattouf

    Well, we haven’t received such an error prior.

    Can you please try after deactivating other third-party plugins installed on your website except WPDM?

    Also, please try with the default WordPress theme like Twenty Twenty one as well to check whether it’s WPDM or theme-related.

    If you have any caching plugins installed on your site, please disable them temporarily and then try after clearing your browser, website, and CDN caching.

    Regards

    Thread Starter kattouf

    (@kattouf)

    2 years, 4 months ago

    Hello,

    I found greek translation file for downlaod manger .mo .po in wp-content/languages/plugins

    I did not put it there. I delete those files and it shows english now.

    thanks

    /J

    • This reply was modified 2 years, 4 months ago by kattouf.
    skwpdm

    (@skwpdm)

    2 years, 4 months ago

    Hi @kattouf

    You are welcome and glad to hear that.

    Have a good day.

    Thread Starter kattouf

    (@kattouf)

    2 years, 4 months ago

    P.s I ended up deleting the plugin because the greek language files are re-installed automatically by the plugin. It seems to detect the site language and download the translation. I don’t see option to change langauge in the plugin.

    anyway sorry to waste your time, i removed it.

Viewing 6 replies - 1 through 6 (of 6 total)

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