admin logged out issue

  • musizaidi

    (@musizaidi)


    1 month, 2 weeks ago

    Hello, I’m facing an issue where my admin panel automatically logs me out whenever I enable the WooCommerce plugin. I have already deactivated all other plugins and kept only WooCommerce active, but the issue still occurs. When I deactivate WooCommerce, everything works fine. Could you please help me resolve this issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator threadi

    (@threadi)

    1 month, 2 weeks ago

    I recommend getting in touch with WooCommerce’s support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products or https://ww.wp.xz.cn/support/plugin/woocommerce/ if you do not.

    Mohammed Jabir shaikh

    (@jabir20)

    1 month, 2 weeks ago

    Hi,

    The @threadi suggestion to contact WooCommerce support is the right approach, especially since the issue happens only when WooCommerce is active.

    In addition to that, you could try a couple of basic checks:

    1. Reinstall WooCommerce
      Sometimes plugin files can become corrupted during updates. You can:
    • Download a fresh copy of WooCommerce
    • Replace the existing plugin files via plugin upload from plugin insstall

    (Please make a full backup before doing this.)

    1. Check site URL settings
      Make sure your WordPress Address and Site Address (Settings → General) are correct and consistent (http vs https), as mismatches can cause login/logout issues.

    If the issue still persists after these steps, WooCommerce support will be able to investigate further.

    Hope this helps 🙂

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