Admin login problem
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`Hello, everyone,
I have a problem (for the second week now) accessing the admin panel as an administrator. When I tried to log in as usual, I got a message that the username was not correct.
“Error: The username XXXXXX is not registered on this site. If you are unsure of your username, try your email address instead.”
These are admin credentials that I log in with every day and they are certainly correct. The address of the login page has not changed. I tried everything I could find as information but nothing worked.
1/ I used a lost password
– result: I did not receive a recovery email.
(I read that WordPress has a problem with sending email and I need to change the send method to the PHP but I don’t know in the code which file it is located at)
2/ I tried with the admin email
– result: Unknown email address. Please check again or try with a username.
3/ I checked in the database that the admin email exists as a record and is correct.
4/ Cleared browser cache, replaced “wp-config.php”, “wp-login.php” and “.htaccess”
– result: no result.
In short, no code changes, no new plugins installed, no changes made to the site’s database, host or domain in the last 4 months. I have access to the host panel, ftp, phpMyAdmin and the database. There is only a change with the description of several products.
I would appreciate any help.
Thank you.The page I need help with: [log in to see the link]
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Thanks Saukia
Unfortunately this didn’t work for me. All user data records are displayed except for the admin account!? Anyway, thanks a lot for the tip.
I would appreciate it if any of the users who sent me (emailed) paid offers to fix the problem could still share a possible solution.
Thank you all ;))
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