Is it a normal site or a Multisite network? Also, how did you manage to deactivate the plugin before if it doesn’t show up under “Plugins”? Did you mean that it doesn’t show up under the “Settings” menu?
Thread Starter
jojola
(@jojola)
It is a normal site. When deactivating i vtried changing folder name to deactivate_ in ftp, and tried deactivate in Plugins> – deactivate. It is currently not showing in Admin> ‘Plugins’ > list of plugins does not have Pro version showing as the lists of plugins so i cannot amend the previous settings that I have set up before I deactivate it ( i keep deactivate it cus im locating a plugin conflicts earlier ). Pls assist.
It sounds like someone (you or another admin) has enabled the “Who can access this plugin: Only the current user” and the “Hide the “Admin Menu Editor Pro” entry on the “Plugins” page from other users” settings. This would prevent the plugin from showing up for anyone except the user who enabled these settings.
It can also cause problems if you enable the settings and then switch to another user account. Similarly, deleting the original admin user that you used to configure the plugin would also prevent you from accessing it. Does that sound like something that could have happened in your case?
If you can’t access the account that was used to turn on these settings, then there are only two ways to change them:
- Uninstall and reinstall the plugin. You will lose all your admin menu settings, but you will be able to access the plugin again.
- Manually edit the
ws_menu_editor_pro entry in the wp_options table. It’s a serialized PHP array. You will generally need at least a bit of PHP development experience to do this right. If you make the wrong change, you may lose your settings anyway. Let me know if you want to try this.
Thread Starter
jojola
(@jojola)
Hi, Thank you! I did switch ‘admin user’; finally got it sorted. Many thanks! my own fault. Sorry.
