Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
Hello James,
Thank you for responding. Unfortunately nothing you or the link suggested works.
When renaming the plugin folder, there is absolutely no change – I still see error messages on the admin login screen.
When renaming the theme, the admin login screen goes white, so that means some sort of additional error.
Here is the error I see, maybe this will help? I was thinking maybe the database needs to be updated stating the WP install has been updated?
Notice: Use of undefined constant WP_CONTENT_DIR – assumed ‘WP_CONTENT_DIR’ in /var/www/vhosts/toycollectornetwork.com/httpdocs/world-of-toys/wp-admin/upgrade.php on line 12 Notice: Use of undefined constant ABSPATH – assumed ‘ABSPATH’ in /var/www/vhosts/toycollectornetwork.com/httpdocs/world-of-toys/wp-admin/upgrade.php on line 16 Warning: require_once(ABSPATHwp-admin/includes/admin.php): failed to open stream: No such file or directory in /var/www/vhosts/toycollectornetwork.com/httpdocs/world-of-toys/wp-admin/upgrade.php on line 16 Fatal error: require_once(): Failed opening required ‘ABSPATHwp-admin/includes/admin.php’ (include_path=’.:’) in /var/www/vhosts/toycollectornetwork.com/httpdocs/world-of-toys/wp-admin/upgrade.php on line 16
Ah, yes, sharing the error does indeed help! 🙂
Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
Hello James,
Thank you, that worked! I should have thought of doing that myself – lol.
Thank you again for everything. Happy Holidays!
Rick
