Hi there,
Thanks for reaching out!
If the admin is not receiving order emails from your WooCommerce store, here are a few steps you can take to troubleshoot the issue:
- Check the WooCommerce Email Settings:
Go to WooCommerce > Settings > Emails and make sure the correct email address is entered for the “New Order” notification. Also, ensure that this notification is enabled.
- Check Spam or Junk Folder:
Sometimes emails may be incorrectly marked as spam, so it’s worth checking the spam or junk folder of the recipient email.
- Send a Test Email:
You can install a plugin like WP Mail Logging to see if WooCommerce is actually sending the email. This helps determine if the issue is within WordPress or on the server/email provider side.
Also, here is a guide to help you troubleshoot email-related issues:
https://woocommerce.com/document/email-faq/
I hope this helps
Hi there,
Just checking in! Since it’s been a while, I’ll go ahead and close this out — but feel free to reach out whenever you’re ready.
Apart from this, if you’re happy with our plugin and the support you’ve received, we’d really appreciate a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post
