• Resolved bradcass

    (@bradcass)


    Where is the setting to send an automatic admin email notification when a new user needs approval? I see where the user is sent the email, but I need the admin to be notified as well.

    • This topic was modified 6 years, 1 month ago by bradcass.
    • This topic was modified 6 years, 1 month ago by bradcass.
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  • Hi @bradcass,

    Do you mean that the admin does not get an email when a new user is registered? Let me know your query in a bit more detail and I will get back to you.

    Regards!

    Thread Starter bradcass

    (@bradcass)

    This is for the admin authorization feature, where all new registration requests must be approved before the user’s registration is complete. The user receives an email stating that their registration is pending approval but the admin does not. This makes it so that the admin is not immediately notified when an approval is pending.

    Hi @bradcass,

    I just re-tested the feature in our development environment and it works fine. I assume that the email might have caught into the spam. Can you please check the spam of your sites’ admin email? Maybe the emails are landed there.

    If that’s not the case then I would like to request you to contact our developer team here: https://www.wpeverest.com/contact

    Let me know if you have any other questions and I will get back to you.
    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

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