• Resolved PV-Patrick

    (@pv-patrick)


    After upgrading to version 3.7.1 I can no longer view the stats pages in the admin section. However, I can view the Settings page. It’s the only page I can view…

    An additional note, I did try out W3 Total Cache but have since removed it and that did not fix anything after it was removed but it may have caused the problem and worth noting. Appreciate the help, thank you!

    http://ww.wp.xz.cn/plugins/wp-slimstat/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Jason Crouse

    (@coolmann)

    Had you set any filters on who can access the stats?

    Thread Starter PV-Patrick

    (@pv-patrick)

    No, I did not. All text areas on the Filters tab are empty.

    I didn’t change anything within SlimStats. As I mentioned, the only changes were the upgrade to 3.7.0/1 and install/delete of W3 Total Cache.

    Plugin Contributor Jason Crouse

    (@coolmann)

    Hm, this is strange. We’re testing both 3.7 and 3.7.1 and we can’t reproduce the issue.

    Thread Starter PV-Patrick

    (@pv-patrick)

    Is there anything that would maybe stop that page from loading in regards to jquery? ie, when it’s loaded, etc…

    Thread Starter PV-Patrick

    (@pv-patrick)

    I just tried removing SlimStats and re-installing and that didn’t correct the issue. I am thinking it has something to do with the add/remove of W3 total cache…

    Plugin Contributor Jason Crouse

    (@coolmann)

    We offer premium support at a hourly rate. Please contact us if you’re interested.

    Best,
    Camu

    Thread Starter PV-Patrick

    (@pv-patrick)

    REMOVED.

    Plugin Contributor Jason Crouse

    (@coolmann)

    Hi Camu,
    I got it narrowed down to a database issue. I installed a clean version of my site and started adding things back 1 by 1 in terms of plugins/theme and then after all of it worked I did a direct DB copy and boom, admin stats aren’t displayed. Could this be caused by any pages being changed/removed etc? I wouldn’t think so but obviously something got corrupted along the way with the SS db tables. Is there a debug mode or something that I can do to show any errors being reported?

    Thread Starter PV-Patrick

    (@pv-patrick)

    Hi Camu, meant to update this with the fix. I had moved the require statement for the wp-slimstat-db.php in to functions.php and was not seeing the error about it already be declared on my live environment so once I got it going on my dev environment I saw the error and changed it to require_once, all works now!

    Plugin Contributor Jason Crouse

    (@coolmann)

    Okay thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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