Admin page not working

  • Resolved eniocs

    (@eniocs)


    5 years, 7 months ago

    Hi, I really don’t know how to explain but the plugin admin page is all messed up and the plugin stopped working. Tried to just re-install but still doesn’t work. WP 5.5.3, ssba 8.0.1

    https://imgbox.com/A9jC5pIE

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor ShareThis

    (@sharethis)

    5 years, 6 months ago

    Hi there,

    Thank you for reaching out!

    After carefully reviewing your case and some tests on our end, we noticed that everything is working as expected.

    Can you please try from a different browser?

    Here’s a quick screen recording with the current Simple Share view:
    https://share.getcloudapp.com/YEuyn7Jy

    Best

    Thread Starter eniocs

    (@eniocs)

    5 years, 6 months ago

    I’ve used chrome and mozilla. The big problem for me is that have unisnstalled, even erased the plugin folder and still is not working. When re installed it, the plugin still has the settings from the previous installation. Should I remove any db value in order to get a “full reset” of the plugin?

    Plugin Contributor ShareThis

    (@sharethis)

    5 years, 6 months ago

    Hi there,

    Thank you for your patience!

    We have been working with our engineering team on all areas of our plugin that could be impacting the user experience.

    There is a new version of Simple Share Button 8.1.1 and we have fixed many areas, please go ahead and update the plugin and let us know if there is anything you need more help with.

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)

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