Hello,
it seems you have a javascript issue on the settings page.
Check console in the browser for erros or warnings.
Very likely the issue is caused by a conflict with some other plugin (or by your theme).
Thread Starter
Alex
(@master290988)
Very likely the issue is caused by a conflict with version PHP 8.0.11. Back to 7.4.24 and plugin begin work.
Then I would suggest checing the PHP error log to see what (which file/plugin) is causing the error.
If it is some Ad Inserter file then please post error log here.
Thread Starter
Alex
(@master290988)
error log:
[Fri Oct 01 06:25:04.252230 2021] [mpm_prefork:notice] [pid 2383] AH00163: Apache/2.4.18 (Ubuntu) mpm-itk/2.4.7-04 OpenSSL/1.0.2g configured -- resuming normal operations
[Fri Oct 01 06:25:04.252277 2021] [core:notice] [pid 2383] AH00094: Command line: '/usr/sbin/apache2'
[Fri Oct 01 15:44:47.355872 2021] [mpm_prefork:notice] [pid 2383] AH00171: Graceful restart requested, doing restart
[Fri Oct 01 15:44:47.463358 2021] [mpm_prefork:notice] [pid 2383] AH00163: Apache/2.4.18 (Ubuntu) mpm-itk/2.4.7-04 OpenSSL/1.0.2g configured -- resuming normal operations
[Fri Oct 01 15:44:47.463378 2021] [core:notice] [pid 2383] AH00094: Command line: '/usr/sbin/apache2'
[Fri Oct 01 15:50:25.396047 2021] [mpm_prefork:notice] [pid 2383] AH00171: Graceful restart requested, doing restart
[Fri Oct 01 15:50:25.472394 2021] [mpm_prefork:notice] [pid 2383] AH00163: Apache/2.4.18 (Ubuntu) mpm-itk/2.4.7-04 OpenSSL/1.0.2g configured -- resuming normal operations
[Fri Oct 01 15:50:25.472413 2021] [core:notice] [pid 2383] AH00094: Command line: '/usr/sbin/apache2'
No clue what it means.
It doesn’t seem to be related to Ad Inserter.
Thread Starter
Alex
(@master290988)
How do I fix the problem?
Do you want me to give you access to one of my WordPress sites?
No, it is not allowed here.
I would suggest contacting your hosting company to diagnose what exactly is causing the issue.
Once the cause is known we can suggest a fix.
@master290988 Please don’t offer to send or post logon credentials on these forums:
https://ww.wp.xz.cn/support/guidelines#the-bad-stuff
You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.
