Admin Panel Not Functioning

  • bstreet

    (@bstreet)


    5 years, 5 months ago

    I am new to all of this so please excuse the ignorance but everything was running fine and the site itself seems to be running fine. The issue is the admin panel, I can’t activate plugins, or deactivate them, delete them, create new pages things like that. In cPanel I deleted a plugin folder to get rid of it and it is still on the admin page. Browser cache has been deleted I just need a push in the right direction, please. I have 2 sites and have no issues with the first one.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • sallyinstc

    (@sallyinstc)

    5 years, 5 months ago

    Do you have a backup of the site from before the problem? If so, I’d restore from there. Also, if you have a sandbox copy you should make major changes there then move them over to live.

    Thread Starter bstreet

    (@bstreet)

    5 years, 5 months ago

    I’ll have to see about the backup, I was using Duplicator but I don’t see a way to restore it in the free version. Do I need the Duplicator plugin to restore? Unfortunately, I was using a staging site that comes with the Bluehost hosting and that is when the problems started. It would default to the staging site but access to that area would disappear.

    Thread Starter bstreet

    (@bstreet)

    5 years, 5 months ago

    So I went through the process to restore using Duplicator, I cleared out all contents of the root then I copied the installer php file and the zip file to the root. Ran the php from a browser and had a bunch of errors. So I thought that since I really don’t have a bunch of time in this that I would start over. Went into Cpanel and used the Softaculous app to uninstall the WordPress site then I did a new install. So can anyone tell me why I still see the same plugins from the old site in the admin panel? They are not in the root of my site in Cpanel? None of them function, when I select them they say Sorry, you are not allowed to access this page or the link you followed has expired.

Viewing 3 replies - 1 through 3 (of 3 total)

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