admin role

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    4 months, 3 weeks ago

    Hi @mina404,

    Its hard to say what backdoor might have used. Here user role changed it means it does have the admin rights or the script is running have the ftp access etc. AIOS do not log such user edit events.

    If you have the AIOS plugin installed, it logs the login / logout events.

    AIOS > Dashboard > Audit logs have those events logged. You may cross-check if the admin user logged in between to change the role.

    Regards

    Thread Starter mina404

    (@mina404)

    4 months, 3 weeks ago

    Hello @hjogiupdraftplus

    Thank you for your response. I think I made a mistake in conveying my meaning. the hosting believe that there are no security reason for changing admin role and a security plugin is causing the problem itself.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    4 months, 3 weeks ago

    Hi @mina404,

    The AIOS plugin does not have a feature to change the user role.

    You can deactivate the AIOS plugin and any other security plugin to check if the security plugin is causing an issue or not.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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